Locations: Chennai, India; Bengaluru, India; Hyderabad, India
Job ID: 3071573
Industry: Tech Hiring
Role Purpose:
The Techno Functional Consultant bridges the gap between technology and business, delivering client solutions by leveraging techno-functional expertise.
Key Responsibilities:
- Project Management:
- Bridge project and support teams with techno-functional expertise.
- Drive end-to-end processes for new business implementations, from requirements management to deployment.
- Assess feasibility of new change requirements and provide optimal solutions with clear timelines.
- Solution Support:
- Support new business implementations, building systems from scratch.
- Assist the solutioning team in architectural design, coding, testing, and implementation.
- Customize, extend, modify, localize, or integrate ERP systems through coding, testing, and production.
- ERP Implementation:
- Translate business processes and requirements into ERP solutions.
- Write code adhering to development standards.
- Provide product support, resolve technical issues, and maintain ERP solutions.
- Process Optimization:
- Create and deploy automation tools to enhance process efficiency.
- Align technical and functional project requirements and offer appropriate solutions.
- Stakeholder Interaction:
- Internal: Report to Lead Consultant, support project teams, and provide off-site support.
- External: Collaborate with clients for solutioning and support.
- Skill Development:
- Upgrade skills through Wipro exams, internal certifications, and training.
- Publish papers, articles, and case studies to share knowledge.
Required Competencies:
- Functional Competencies:
- Systems Thinking: Understand Wipro’s systems and solve problems in complex environments.
- Leveraging Technology: Mastery over the technology domain.
- Functional/Technical Knowledge: In-depth knowledge of ERP systems and business processes.
- Behavioral Competencies:
- Formulation & Prioritization
- Innovation
- Managing Complexity
- Client Centricity
- Execution Excellence
- Passion for Results
Performance Parameters:
- Customer Project Contribution:
- Quality of work, adherence to SLA and ETA, resolution of tickets, implementation of change requests, zero customer escalations, CSAT.
- Automation:
- Process optimization, reduction in steps, decrease in raised tickets.
- Skill Upgradation:
- Completion of trainings and certifications, publication of papers/articles.
Apply Now: Wipro Careers