ByTech Mahindra is currently seeking fresh graduates with strong communication skills and a knack for customer service for the position of Customer Service Associate (CSA). Here are the details:
Job Designation: Customer Service Associate
Salary: Up to 2.5 LPA
Qualification: Any Graduate
Experience: Freshers
Skill Set:
- Good customer handling skills
- Working knowledge of MS Office applications
- Basic computer knowledge
- Attention to detail and strong analytical skills to solve customer queries
- Good analytical and problem-solving skills
- Flexibility to work from the office and in rotational shifts, including night shifts
- Immediate joiners preferred
- Excellent English language skills, both verbal and written
Job Description:
- Identify and assess customers’ needs to achieve satisfaction
- Provide exceptional customer support through voice communication
- Resolve customer inquiries and issues in a professional and timely manner
- Maintain accurate records of interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on product and service knowledge to assist customers effectively
- Build sustainable relationships and trust with customer accounts through open and interactive communication
How to Apply: If you’re eager to kick-start your career in the BPO sector and deliver excellent customer service, please share your resume via WhatsApp at 9137159780.
Walk-in Details:
- Walk-in Date: 13th April – 20th April
- Time: 11:00 AM – 4:00 PM
- Interview Venue: TechMahindra, Oberoi Garden Estate, Wing 1, Unit I&II, Near Chandivali Studio, Next to Boomerang, Chandivali, Off. Saki Vihar Road, Andheri (East), Mumbai – 400072
- Please mention “HR Snehal” on Top of your resume if you are coming for the Walk-In Interview.
- Contact: HR Snehal (9137159780)
