Seagate Hiring Interns for IT End User Services

Key Responsibilities:

• Solve complex hardware and software issues on end-user computers.
• Troubleshoot problems related to network connectivity, applications, AV equipment, and telephony.
• Configure, deploy, and maintain computer hardware in an enterprise environment.
• Understand and work within Active Directory environments.
• Ensure high-quality support with minimal disruption to end-users.
• Maintain security protocols like BitLocker for password and file system protection.
• Document incidents and solutions in an Enterprise Incident Management System (e.g., ServiceNow).
• Gain experience with SCCM and MECM for system configuration and management.

Required Skills and Experience:

• Excellent verbal and written communication skills.
• Ability to create and implement innovative technical support solutions.
• General knowledge of computer hardware and software troubleshooting.
• Familiarity with Office 365 (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive, OneNote) and Windows 10/11.
• Critical thinking skills for issue identification and resolution.
• Hands-on experience in IT services and solutions is beneficial.

Location and Benefits:

The position is located at Seagate’s Pune office, which offers a vibrant work environment with multiple cafeterias, athletic facilities, and opportunities for professional and personal development through events such as technical speaker series, cultural festivals, and volunteer activities.

Travel is not required for this role.

For more details and to apply: Seagate Careers – Intern IT EUS