PWC IS HIRING ASSOCIATE – OPERATIONS TRANSFORMATION (DIGITAL OPERATION)

Locations:

• Bangalore, India
• Telangana, India
• Mumbai, India

Job ID: 496716WD

Company: PwC (Advisory Acceleration Centre)

Role Overview:

Join PwC’s Advisory Acceleration Centre to leverage world-class global delivery capabilities. We provide premium, cost-effective, high-quality services supporting process quality and delivery capability for client engagements.

Role Description:

As a Business Analyst within the Business Process Design workstream, you will be part of large-scale Business Led Tech Enabled Digital Transformation and System Implementation engagements. Your role will bridge the gap between the client end user and workstream lead, supporting various tasks.

Key Responsibilities:

• Documentation:
  • Document business requirements, current state, and to-be business and technical processes.
  • Conduct gap analysis between current and to-be states.
  • Develop functional requirements, user stories, and acceptance criteria.
  • Manage data cleansing, transformation, analysis, and migration.
• Testing & Coordination:
  • Perform user acceptance testing.
  • Coordinate requirement activities with other project team members (design, development, testing).
  • Participate in working sessions to document to-be business processes and system interactions.
• Workshops & Meetings:
  • Participate in internal and external workshops/meetings.
  • Document minutes of meetings, decisions, action items, and manage follow-ups.
• Requirements Management:
  • Document functional and non-functional requirements.
  • Manage versioning of requirements and update business requirement artifacts throughout the project lifecycle.
  • Ensure full requirements coverage within test cases and provide requirements clarifications to developers and QA team members.
• Deliverables Production:
  • Produce wireframes, process maps, use cases, business rules, conceptual data definitions, communication materials, and detailed functional requirements documentation.
• Research & Evaluation:
  • Research progressive systems solutions and evaluate their impacts.
  • Capture and review business and system requirements, develop requirements management plans, and enforce project requirement standards.
• Collaboration:
  • Work with test teams to ensure requirements coverage within test cases.
  • Collaborate with design and development resources to define work requirements, including screen and report mock-ups.

Preferred Skills, Qualifications, and Experience:

• Educational Background:
  • Engineering background (IIT preferred) + MBA in Operations (IIM or equivalent).
  • Bachelor’s degree in Computer Science or Business.
• Experience:
  • Minimum 1.5 years in consulting or product implementation.
  • Operational background or experience in asset-heavy industries (e.g., Transportation & Logistics, Oil & Gas, Mining).
  • 2-4 years of experience in related roles.
  • Knowledgeable and adaptable with one or more SDLC methodologies.
• Skills:
  • Understanding of business enterprise and strategic goals.
  • Basic familiarity with program-related technology.
  • Excellent interpersonal, written, and verbal communication skills.
  • Ability to work independently and within a defined team structure.
  • Understanding of insurance (both commercial & personal lines) and current industry trends.
  • Ability to quickly understand new technologies and business models.
  • Facilitation skills, active listening, and clear verbal communication of concepts.
  • Experience in crafting and eliciting measurable requirements.
• Certifications:
  • Associate in Information Technology designation.

How to Apply: PwC Hiring Associate – Operations Transformation