ByLocation: Hyderabad, Telangana, India
Job ID: 00058906711
Employee Status: Full Time
Shift: Day Job
Travel: No
About Cognizant:
Cognizant (Nasdaq-100: CTSH) is a global leader in professional services, revolutionizing clients’ business, operating, and technology strategies for the digital age. With a consultative approach tailored to various industries, we empower businesses to innovate and thrive. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and consistently recognized among the world’s most admired companies. Learn more about our digital leadership at www.cognizant.com or follow us @Cognizant.
Key Responsibilities:
Business/Customer Focus:
- Meet or exceed defined SLAs for quality, TAT, and process compliance as per client agreements.
- Ensure 100% compliance with process adherence as outlined in SOP.
- Handle invoice processing, payroll, tax, and garnishment updates.
- Maintain 100% compliance with all process requirements.
- Achieve individual productivity targets and internal process metrics.
- Adhere to audit compliance and complete mandatory certifications.
- Perform various tasks including updating vendor master, processing POs, maintaining databases, and handling RFQs to ensure customer satisfaction.
Project/Process Management:
- Ensure adherence to process guidelines and meet SLAs within established timelines.
- Raise process-related concerns promptly with leads.
- Respond to data requests and complete assigned transactions accurately.
- Record and report productivity metrics, escalate issues when necessary.
- Stay updated on process knowledge and changes to process transactions effectively.
- Adhere to shift handover processes and security practices.
- Provide updates and reports related to own area of work.
People/Team Management:
- Complete mandatory training and align individual goals with team objectives.
- Actively participate in organizational activities and knowledge sharing sessions.
- Record attendance and timesheet data accurately.
Required Skills:
- Proficiency in MS Excel and MS Office.
- Experience in Manufacturing Operations Management (Manlog).
Preferred Skills:
- Fluency in English.
Crafting your resume to align with these job requirements will increase your chances of securing this position. Apply now to join our dynamic team at Cognizant and contribute to shaping the digital future!
Apply Now: Link
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