Job Designation: Software Development Engineer
Salary: INR 22 LPA – 38 LPA
Qualification: Bachelor’s degree
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Experience: Freshers / Experienced
Skill Set:
- Proficiency in at least one modern programming language.
- Strong knowledge of Oracle, MySQL, PostgreSQL, or SQL Server.
- Familiarity with Linux/Windows system administration fundamentals.
- Understanding of distributed computing environments.
- Exposure to AWS, Virtualization (VMware, Xen, Hypervisor).
- Expertise in managing full application stacks from the OS up through custom applications.
- Experience setting up monitoring/alarming for production DB environments.
- Some exposure to NoSQL technologies like DynamoDB, Redis, MongoDB, Cassandra, or Risk.
- Understanding of DNS, TCP/IP protocols.
- Knowledge of security concepts/best practices including IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring/Troubleshooting tools.
- Excellent troubleshooting skills with customer service experience/strong customer focus.
- Self-starter with enthusiasm for learning new technologies.
- Excellent oral and written communication skills.
Job Description:
As a Support Engineer, you’ll be responsible for resolving customer cases through various channels including telephone, email, and web/live chat. Utilizing advanced troubleshooting techniques, you’ll provide tailored solutions and work closely with customers to identify root causes of issues. Additionally, you may mentor new hires, develop training materials, collaborate with development teams, contribute to contact deflection initiatives, and participate in process improvement and strategic initiatives. Career development opportunities and training programs are provided to support your growth within the organization.
Location: Bengaluru, Karnataka, India
Apply now: Software Development Engineer at Amazon