Jio Hiring Apprentice Engineer | Fresher Opportunity

Job Responsibilities:

1. Ensure first-level proactive and reactive maintenance.
2. Regularly prioritize faults to meet the Service Level Agreement (SLA).
3. Handle emergencies and, when needed, coordinate with first-level operations to investigate the cause of faults.
4. Address complaints and escalations raised by end-customer operations or customer care center.
5. Analyze Trouble Tickets and recommend timely actions and solutions.

Education Requirement:

• BE in Electronics and Communication (E&C)

Experience Requirement:

• Fresher (no prior experience needed)

Skills & Competencies:

1. Mandatory knowledge of the domain.
2. Ensure the use of all processes and tools as per agreed SLA.
3. Knowledge of technical support activities.
4. Efficient task delegation and coordination.

To apply for the position, visit the following link: Hiring Apprentice Engineer.