ByJob Title: Process Trainee
- Company: Infosys BPM Limited
- Location: Pune
- Job ID/Reference Code: PROGEN-EXTERNAL-182569
- Work Experience: 0-1 Years
- Job Type: Full-time, Fresher
Responsibilities:
- Excellent Communication Skills: Required to handle client issues via calls, chat, and email.
- Shift Requirements: Open to working in a 24*7 environment from the office.
- Problem Solving: Analytical skills to understand and resolve customer issues promptly and independently.
- Proactive Approach: Take initiative to respect and manage customer’s time effectively.
- Time Management: Ensure all customer interactions are valuable and efficient.
Preferred Skills:
- Customer service experience is preferred.
- Graduates in any discipline with a focus on customer support.
Educational Requirements:
- Bachelor of Arts or equivalent.
Service Line:
- BPO Service Line
Additional Information:
- The location of posting is subject to business requirements.
Application Link: Infosys is Hiring Fresher Process Trainees
