ByJob Title: Technical Process Specialist
Company: Infosys BPM Limited
Location: Bangalore
Job ID/Reference Code: PROGEN-EXTERNAL-179890
Work Experience: 2-5 Years
Responsibilities:
- Mandatory experience in B2C chat process (B2B experience will not be considered).
- Recent project/process involvement should be based on chat, not voice.
- Mandatory experience in L1 Service Desk/CS-Semi tech.
- Experience with multiple chat/dual chat scenarios is required.
Preferred Skills:
- Strong customer service skills, particularly in regular voice communication.
Educational Requirements: Bachelor Of Computer Science
Service Line: BPO Service Line
Apply link: Click Here
