ByKey Responsibilities:
- Customer Understanding:
- Be the internal advocate for the customer, enhancing their experience across multiple touchpoints such as product pages, creative content, and customer service interactions.
- Merchandising Execution:
- Develop and execute plans to showcase the right products with appropriate features and pricing across all platforms.
- Ensure seamless customer navigation and discovery, making the shopping experience efficient and enjoyable.
- Troubleshoot and resolve any technical issues, coordinating with central teams as necessary.
- Train colleagues to maintain high standards in merchandising execution.
- Traffic Generation:
- Increase organic traffic by effectively targeting desired customers and enhancing category conversion rates.
- Use internal tools to improve product visibility through better callouts, images, and offers.
Desired Skills:
- Strong customer empathy and the ability to translate strategies into actionable plans.
- Quick adaptability to software and IT tools.
- Strong analytical capabilities to track and understand traffic trends.
- Excellent communication and interpersonal skills.
- Solid understanding of technology and business with a proactive approach to learning.
Required Qualifications:
- A Graduate/Diploma in a Technical course, BE, or B-Tech.
- 1 to 2 years of experience in e-commerce, technology, or the retail sector.
- Proficiency in Excel and Google Sheets.
Location:
- Bangalore, Karnataka, India.
Why Work at Flipkart?
- Flipkart offers a unique opportunity to work in a fast-paced, inclusive environment where you can leave a mark and grow professionally. The company values diversity and is committed to fostering a workplace culture where everyone is respected and valued.
For more details and to apply, you can visit the Flipkart Careers page.
