Customer Solutions Engineer at Google’s gTech Professional Services

Position: Customer Solutions Engineer

Location: São Paulo, Brazil
Application: Submit your resume in English

Minimum Qualifications:

  • Bachelor’s degree in Computer Science or equivalent practical experience.
  • 3+ years of experience coding in languages such as Java, C/C++, or Python.
  • Experience in technical troubleshooting and managing relationships with partners or customers.

Preferred Qualifications:

  • Master’s degree in Computer Science, related field, or MBA.
  • Experience in customer-facing roles (sales, sales engineering, consulting).
  • Background in the online advertising industry.
  • Strong communication skills with the ability to tailor technical messages to various audiences.
  • Excellent project management skills and attention to detail.

Responsibilities:

  • Manage technical relationships with a select portfolio of clients.
  • Collaborate with Sales to identify business opportunities using various advertising solutions.
  • Gather requirements and provide guidance on best practices for ad products.
  • Design and implement customized solutions for clients.
  • Oversee complete implementations and handle escalations from other Google teams.

About gTech:

gTech Professional Services focuses on delivering innovative solutions to help top advertisers and publishers achieve their business goals. They leverage technical expertise and a deep understanding of customer needs to provide customized solutions and enhance Google’s product offerings.

For more details and to apply, visit the Google Careers page.