ByLocation: Bangalore, Karnataka, India
Category: Customer Service & Transaction Processing
Req ID: 3763
Job Type: Full-time regular
Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. Our dedicated associates create exceptional outcomes for our clients and the millions of people who count on them. At Conduent, you have an opportunity to thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile:
- Ability to perform analytical and operational processes.
- Entry-level position with limited requirements for licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a close degree of supervision.
Functional Knowledge:
- Has basic skills in a range of processes, procedures, and systems.
Business Expertise:
- Understanding of how best teams integrate and work together to achieve company goals.
- Impacts a team by example through the quality service and information provided.
- Follows standardized procedures and practices.
- Receives close supervision and guidance.
- For consistency, methods and tasks are described in detail.
Leadership:
- Has no supervisory responsibilities.
Problem Solving:
- Ability to problem-solve, self-guided.
- Has limited opportunity to exercise discretion.
Interpersonal Skills:
- Exchanges information and ideas effectively.
Responsibility Statements:
- Receives, processes, and ensures document classification is completed and transmitted to clients.
- May require outbound correspondence from the client to be processed.
- Receives documents from both electronic and hard copy forms for processing.
- Sorts, images, documents, files, and archives by form type.
- Identifies documents and their purpose; creating a database of information.
- Classifies documents based on contract requirements.
- Captures information based on client requirements.
- Verifies data from automated data extraction tools.
- Ensures transmission of processed data to the appropriate next level.
- Performs other duties as assigned.
- Complies with all policies and standards.
Equal Opportunity Employer:
Conduent considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking here, completing the accommodation request form, and submitting the request. For those using Google Chrome or Mozilla Firefox, please download the form first. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families, and our community. For US applicants, while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
