Qualifications:
- Bachelor of Science (B Sc)
- Bachelor of Commerce (B Com)
- Relevant Diploma Degrees (Computer Science, Electronics)
- Bachelor of Engineering (BE)
Responsibilities:
Business / Customer:
- Understand and articulate complex problems related to specific technology.
- Provide business development support including assisting in RFP/RFI response drafting, presentations, collateral creation, and formulating recommendations.
- Support presales and create marketing collateral such as case studies and capability decks.
- Capture and present project capabilities to prospective clients, highlighting unique selling propositions of Cognizant solutions.
- Interface with community networks to retain technology competitiveness.
- Work with client teams to address escalations.
- Implement change requests and engineering tasks.
- Lead technical discussions in customer governance calls.
- Interact with users, customers, and first-level management.
Project / Process:
- Handle specific technologies within projects.
- Contribute to High-Level Design (HLD), Low-Level Design (LLD), implementation, and test plans.
- Participate in technical audits.
- Identify opportunities for automation, standardization, and stabilization of environments.
- Understand technical requirements and translate them into designs.
- Lead TIP (Technology Improvement Program) initiatives and coordinate with Center of Excellence (CoE) for implementation.
- Prepare/update/review runbooks, Standard Operating Procedures (SOPs), and knowledge articles on specific technology areas.
- Plan, prepare, and execute change processes and implementations, standardizing the change process.
- Contribute to reducing Cost of Delivery (COD) through left shift, Continuous Service Improvement (CSI), and automation initiatives.
- Prepare templates, checklists, and guidelines on due diligence, transitions, and knowledge transfer (KT).
People / Team:
- Enable L1/L2 team members to enhance their skill sets.
- Deliver technology training through Academy and/or within project groups for technologies/tools.
- Participate in recruitment and act as a buddy to new hires.
- Proactively support team building and onboarding efforts via mentoring contributions.
- Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain.
Must-Have Skills:
- Flexera Cloudscape
- Applying cash to invoices
About Cognizant: Cognizant is one of the world’s leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world.
Commitment to Diversity and Inclusion: Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. The company is dedicated to nurturing a community where everyone feels heard, accepted, and welcome.
Disclaimer: Compensation information is accurate as of the date of posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Job Details:
- Job Number: 00059121121
- Travel Required: No
- Job Category: IT Infrastructure
- Location: Chennai, India
- Date Published: May 27, 2024
- Employment Type: Full-time
Apply now:Â COGNIZANT IS HIRING DELIVERY MANAGER