Team Manager, Recruiting Services (Job ID: 2782209) at Amazon Dev Center India in Hyderabad offers an opportunity to lead a team and enhance the candidate and employee experience in Amazon’s recruiting ecosystem. The role is located in Bengaluru, India, and involves collaborating with regional recruiting teams to standardize processes and optimize recruiting services.
Key Responsibilities:
- Subject Matter Expertise: Provide guidance, training, and resolutions for recruiting-related needs across regions.
- Process Excellence: Implement continuous improvement methodologies like LEAN, Six Sigma, and KAIZEN.
- People Management: Lead the team’s performance, offer coaching and feedback, and ensure cross-functional knowledge. Train team members on policies, processes, and systems.
- Business Acumen: Understand core business objectives, track relevant metrics, and document business requirements for system enhancements.
- Stakeholder Management: Address inquiries from customers, internal teams, and partners accurately and promptly.
- Data Analysis: Collect and interpret data, generate reports, and maintain data accuracy through regular audits.
- Escalation Management: Act as the first point of contact for recruiting process issues and escalations.
About the Team:
The Amazon Recruiting Engine Team is focused on reinventing the recruitment process at Amazon. This role is part of the Recruiting Services team, responsible for scheduling and non-scheduling tasks, which includes managing the Employee Referral Program, Students Program, Rehire Eligibility, Talent Acquisition Operations, and more.
Basic Qualifications:
- 1+ years of human resources experience.
- 2+ years of team management experience.
- 2+ years of experience with HR transactional processes.
- Proficiency in Microsoft Office products.
Preferred Qualifications:
- Experience in driving employee engagement.
- Familiarity with HR management and payroll systems like PeopleSoft, Oracle, SAP, ADP, or call center applications.
If you’re interested in applying, you can do so Team Manager, Recruiting Services.