ByAmazon is seeking dynamic individuals to join our team as Seller Support Associates in West Bengal. As the primary liaison between Amazon and our valued business partners, you’ll play a pivotal role in ensuring the success of merchants selling on our platform.
Key Responsibilities:
- Provide timely and accurate operational support to merchants on the Amazon platform.
- Address chronic system issues and drive process improvements.
- Develop internal documentation and contribute to a collaborative team environment.
- Adhere to service level agreements for phone and email cases.
Basic Qualifications:
- Proficiency in English (speaking, writing, and reading).
- Flexibility to work a variety of shifts, including weekends, nights, and holidays.
Preferred Qualifications:
- Any graduation (excluding BE, BTech, and MBA freshers).
- Fluency in Hindi for customer interactions.
- Previous experience in customer service preferred.
- Strong technical skills (computers and internet) with a keen understanding of e-commerce and retail.
- Proven ability to prioritize tasks and manage time effectively.
- Adaptability to embrace constant change with enthusiasm.
- Demonstrated sense of urgency in responding to customer inquiries.
Apply Now to Join Our Team: Link to Apply
Join Amazon today and become an integral part of our mission to provide exceptional support to our sellers and customers. We look forward to welcoming you to our team in West Bengal!
