AMAZON IS HIRING DLS PAY SPECIALIST

Location : Hyderabad:

Job Title: DLS Pay Specialist (Temp), DLS CPS Pay Specialist

Job ID: 2738128

Company: Amazon Dev Center India – Hyderabad

Description: Amazon is seeking a talented and driven individual to join their Disability Leave Services (DLS) team. This team is dedicated to delivering top-notch leave of absence, disability, and accommodation services to Amazon employees and applicants globally. The DLS Pay Specialist role is crucial in ensuring accurate and timely processing of payroll for employees on leave, resolving pay-related concerns, and maintaining high standards of service delivery.

Roles and Responsibilities:

• Serve as a backup for payroll processing, using various software systems.
• Handle tasks like performing top-ups, responding to pay review escalation emails, and conducting audits for employees on leave.
• Adhere to established processes, ensuring quality standards are met.
• Achieve Service Level Agreements (SLAs).
• Provide guidance, assess risk, and escalate issues as needed.
• Maintain accurate system records and ensure timely documentation.
• Take ownership of query resolution and performance metrics.
• Identify and highlight areas for process improvement.
• Ensure compliance with company policies.
• Exhibit attention to detail, strong analytical skills, and the ability to manage multiple priorities.

Key Competencies:

• Strategic thinking and methodical execution.
• Critical thinking and problem-solving abilities.
• Strong communication and organizational skills.
• Ability to follow up in a fast-paced environment.
• Teamwork, with a willingness to take initiative.
• Experience in handling leave of absence, HR, benefits, or payroll-related matters.
• Ability to use relevant technology systems effectively.
• Strong relationship-building and influencing skills in a cross-functional environment.
• Time management and decision-making skills.

Basic Qualifications:

• 1+ year of experience in human resources.
• 1+ year of experience with Microsoft Office products and applications.
• 1+ year of customer service experience.
• Bachelor’s degree in business, HR, or a related field, or high school equivalent with 1+ year of case management experience.

Preferred Qualifications:

• 2+ years of experience in human resources functions.
• Knowledge of HRIS or Applicant Tracking Systems.
• Experience with Payroll Systems and HRIS.

To apply: Amazon Hiring DLS Pay Specialist