ByLocation: Bengaluru
Job Number: ATCI-4311896-S1673634
Employment Type: Full-Time
Job Description:
As an Application Tech Support Practitioner, you’ll serve as the vital link between clients and the system or application, ensuring seamless operations. With a focus on quality and leveraging exceptional communication skills, you’ll play a pivotal role in maintaining our world-class systems. Your responsibilities will include accurately defining client issues, drawing on in-depth product knowledge to design effective resolutions.
Required Skills:
- Service Desk Management
Preferred Skills:
- Service Desk Voice Support
Experience:
0-2 years
Educational Qualification:
Bachelor’s degree
Summary:
In this role, you’ll provide service desk management and voice support to clients, leveraging your expertise to accurately define issues and devise solutions. Maintaining open communication channels, you’ll ensure client satisfaction and collaborate with cross-functional teams to address complex issues. Strong familiarity with the ITIL framework, coupled with troubleshooting prowess, will be instrumental in your success. If you thrive in a dynamic environment and possess excellent communication and interpersonal skills, we encourage you to apply.
Additional Information:
- Candidates should have 0-2 years of experience in Service Desk Management.
- The position is based in our Bengaluru office.
Apply Now: Accenture Careers – Application Tech Support Practitioner
