ByThe role of Assistant Manager – Fulfillment & Experience (F&E) at Meesho involves driving strategic initiatives aimed at improving the experience for various stakeholders in the e-commerce ecosystem, including sellers, customers, and suppliers. The position is based in Bangalore, Karnataka, and offers a unique opportunity to work on industry-defining problems within the logistics and operations space.
Key Responsibilities:
- Program Design & Execution: Develop and implement strategies to enhance supplier and user experience, aiming to improve key metrics such as NPS (Net Promoter Score) and operational outcomes.
- Ownership: Take responsibility for improving the experience of marketplace participants, such as entrepreneurs, customers, or suppliers.
- Data-Driven Decision Making: Leverage data and insights to influence product development and operational strategies.
- Collaboration: Work closely with cross-functional teams, including product and operations, to ensure seamless program execution.
- Stakeholder Management: Engage with Meesho’s leadership and other internal and external stakeholders to ensure program success.
- Problem-Solving: Address challenges and suboptimal outcomes by driving continuous improvements in processes.
Skills and Qualifications:
- Educational Background: Candidates from premium colleges are preferred, with a total of 2-3 years of experience.
- Industry Experience: Experience in Fulfillment, 3PL Logistics, Supply Chain, or operations in high-growth tech startups is a plus.
- Analytical & Problem-Solving Skills: Strong analytical capabilities, with a data-driven approach to solving complex problems.
- Project Management: Solid skills in leading and managing projects across multiple teams.
- Technical Skills: Basic knowledge of SQL is preferred to manage and analyze data effectively.
About Meesho:
Meesho is an Indian e-commerce platform with a mission to democratize internet commerce, enabling small businesses and consumers across the country. The company provides sellers with competitive advantages, including zero commission, affordable shipping costs, and access to a massive customer base. With over 1.75 million registered sellers, Meesho supports businesses across India.
Company Culture and Benefits:
Meesho fosters a people-centric culture, prioritizing employee development and well-being. Some key highlights of the company’s approach to employee welfare include:
- Comprehensive Rewards Package: Market-leading compensation, equity options, and employee-centric benefits.
- Holistic Wellness Programs: Support for physical, mental, and financial well-being through programs like MeeCare.
- Work-Life Balance: Generous leave policies, parental support, and flexibility.
- Employee Delight: Programs and initiatives designed to engage and delight employees at the workplace.
Application:
To apply, visit Meesho Careers.
