Amazon Hiring Sr. Digital Marketing Lead

The Sr. Digital Marketing Lead position at AWS EMEA, based in Tamil Nadu, offers an exciting opportunity for experienced marketing professionals to play a key role in driving customer acquisition and expanding AWS’s digital marketing footprint. The role involves leading a team of 15-18 subject matter experts, managing stakeholder communication, improving processes, and supporting career growth within the team.

Key Responsibilities:

Lead a team responsible for building and quality-checking marketing campaigns across various languages.
Collaborate on program-specific goals related to SLA, quality, and productivity.
Manage stakeholder communication and ensure business processes are well-documented and updated.
Work with product and technical teams to enhance tools and technology supporting the process.
Define, measure, and present operating metrics to management.
Support talent development and hiring within the team.
Identify and solve customer-impacting issues, escalate as necessary, and manage workload spikes.
Focus on continuous process improvement, reducing SLAs, and driving these initiatives independently.

Basic Qualifications:

A graduate with 6+ years of experience, including at least 3 years in leading processes.
Proven track record in meeting high service delivery standards.
Experience in driving process excellence and productivity improvement.
Ability to independently own and build processes, conduct deep dives, and develop solutions.
Proficiency in using data and metrics to measure impact and improvements.
Strong problem-solving, data analysis, and troubleshooting skills.
Willingness to work flexible hours and meet deadlines in a fast-paced environment.

Preferred Qualifications:

Strong interpersonal skills for managing relationships with software and inter-operations teams.
Knowledge of XML standards, SQL, and basic automation tools like Python/Selenium is a plus.
Experience in the publishing, B2B & B2C marketing industry is advantageous.
Familiarity with QuickSight, Adobe, Sprinklr, Marketo, and Photoshop is highly beneficial.

This role is ideal for a self-starter with a keen attention to detail, problem-solving capabilities, and a passion for continuous improvement in a dynamic environment.

Apply Now: Amazon Hiring Sr. Digital Marketing Lead