ByLocation: Bangalore, Karnataka, India
Job ID: 752768
Company: Ericsson
About the Opportunity:
Ericsson is looking for a passionate and innovative Automated Operations Engineer to join their team. This role involves coordinating, supporting, and executing 1st Level proactive and reactive maintenance activities to ensure consistent service availability and performance in alignment with Service Level Agreements (SLA).
Key Responsibilities:
- Service Monitoring and Event Management
- Service and Resource Alarm Handling
- Resource and Service Performance Monitoring
- Security Event Monitoring
- Incident Identification
- Capacity and Performance Investigations
Skills Required:
- Ericsson Operations Engine
- Test Automation Management Tools
- MS TOP
- Software Performance Testing
- Ericsson RAN and VAS Management
- ITIL, Customer Complaint Resolution
- Experience with Call Centers and Ericsson Packet Core Management
Why Join Ericsson?
Ericsson offers a unique opportunity to innovate and push the boundaries of technology, tackling some of the world’s toughest challenges. The company values diversity and inclusivity, encouraging applicants from all backgrounds to apply.
Next Steps:
For more information on the hiring process and to apply, visit the Ericsson Careers page.
