ByThe job posting for a Transportation Representative at Amazon highlights a role where you would be the main point of contact between Amazon, sellers, and delivery partners. Your primary responsibilities would include troubleshooting issues, providing efficient service, and suggesting process improvements.
Key Responsibilities:
- Communicate clearly and professionally.
- Provide prompt and efficient service to sellers and delivery partners.
- Handle sensitive cases and escalate as needed.
- Manage time effectively and meet performance metrics.
- Make outbound calls to customers.
- Use logical reasoning to solve problems and suggest improvements.
Basic Qualifications:
- Graduation in any specialization.
- Excellent communication skills in English and proficiency in at least one of the following languages: Tamil, Hindi, Kannada, Telugu, Malayalam, or Marathi.
- Strong comprehension and problem-solving abilities.
- Ability to work both independently and in a team.
- Familiarity with Windows XP, Microsoft Outlook, Word, and Internet Explorer.
- Proficient typing skills and knowledge of email applications.
Preferred Qualifications:
- Advanced Excel skills, including pivot tables and vlookups.
If this role aligns with your skills and interests, you can apply directly through the Amazon Jobs portal.
