Citi Bank Hiring Ops Sup Analyst

Location: Chennai, India

Job Type: On-Site/Resident

Job Category: Operations – Core

Responsibilities:

Understand Citi’s Risk & Control framework and Risk Management concepts.
Perform quality checks on monitoring reviews defined per ARCM (Activity, Risk, Control & Monitoring).
Document quality fails, learnings, and issues, and provide feedback to the supervisor.
Monitor control compliance according to regulatory requirements, focusing on Medium to High complex reviews with a Residual Risk rating of 1 or 2.
Collaborate with onshore and offshore teams to understand process changes, participate in trainings and meetings, and escalate control failures as needed.
Complete quality checks within timelines to support result submission in the Citi Risk & Control system.
Assist in creating and maintaining reports for control tracking and analysis.
Identify risks that cross businesses and organize cross-functional solutions.
Perform additional duties as assigned.

Qualifications:

Excellent written and verbal communication skills.
Ability to perform under pressure and manage multiple tasks and priorities.
Ability to function independently.
Proficient in MS Office applications (Word, Excel, PowerPoint).
Bachelor’s/University degree required.

Shift Timing:

Willingness to work 24*7 shifts, including late-night shifts.
Flexibility for any shift timing (rotation shifts, permanent night shifts, and late-night shifts).

Employment Type:

Full-time

Equal Opportunity:

Citi is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Accessibility:

If you are a person with a disability and need reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.

Application Link: Citi Bank Hiring Ops Sup Analyst