Location: Nagpur, Maharashtra, India
Company: Siemens Healthcare Private Limited
Organization: Siemens Healthineers
Job Family: Customer Services
Experience Level: Mid-level Professional
Employment Type: Full-time
Work Environment: Office/Site Only
Contract Type: Permanent
Job Responsibilities:
- Installation & Maintenance:
- Install diagnostic systems and perform repair and preventive maintenance post-installation.
- Breakdown Management:
- Address breakdown calls and take necessary corrective actions within the stipulated timeline.
- Service Process Adherence:
- Follow service processes and good documentation practices.
- Inventory Management:
- Manage local boot inventory of spare parts for highly demanded customers.
- Field Travel:
- Travel extensively to address and fix customer issues.
- Customer Communication:
- Communicate effectively with customers to understand their issues and provide solutions.
- Timely Response:
- Respond to service calls or requests promptly.
- Safety Compliance:
- Ensure compliance with safety regulations and company policies.
- Communication Skills:
- Exhibit excellent verbal and written communication skills for interaction with customers, colleagues, and other stakeholders.
- Time Management:
- Effectively manage time, prioritize tasks, and work under pressure to meet deadlines.
Apply now: Siemens Hiring Customer Service Engineer