Location: Thane, Maharashtra, India
About Fiserv: At Fiserv, we’re more than a workforce; we’re a community of over 40,000 innovators dedicated to delivering exceptional value through cutting-edge technology and unwavering excellence. We operate on a global scale, connecting financial institutions, corporations, merchants, and consumers millions of times daily, securely and efficiently. If you’re driven to make a difference on a global stage, join us and Find your Forward with Fiserv.
Role Overview: As a Processing Specialist at Fiserv, you’ll play a pivotal role in managing and processing chargebacks/disputes, ensuring adherence to scheme regulations with precision and attention to detail. Your responsibilities will include handling first chargeback fraud/non-fraud, intimating merchants, facilitating recovery and reversal processes, and managing critical workloads for our UK GBS business.
Responsibilities:
- Upload documents into the portal.
- Provide document status updates to the central team.
- Address merchant queries and chargeback intimations promptly.
- Utilize analytical skills to action cases in schemes effectively.
Requirements:
- Full-time graduate with a background in banking.
- Understanding of the chargeback lifecycle.
Preferred Skills:
- Proficiency in Excel.
How to Apply: Thank you for considering Fiserv as your employer. To apply:
- Use your legal name.
- Complete the step-by-step profile and attach your resume (both are preferable).
About Us: Fiserv is a global leader in payments and financial technology, serving clients in over 100 countries. Recognized by Fortune® magazine as one of the “World’s Most Admired Companiesâ„¢” for 9 of the last 10 years, we’re also noted for our innovation and commitment to excellence.
Diversity and Inclusion: We’re committed to ensuring that individuals with disabilities receive reasonable accommodation throughout the application process and employment tenure.
Warning: Beware of fraudulent job postings claiming affiliation with Fiserv. We conduct legitimate hiring processes via secure means and will never ask for sensitive information or payment during recruitment. Report any suspicious activity to your local law enforcement.
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