ByJob ID: 2642173 | ADCI – Karnataka
DESCRIPTION
At Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes, and tools. They act as the front-line consultants to the business, supporting managers in creating a positive employee experience and offering the best HR advice on people matters. They operate independently and are seen as subject matter experts, possessing deep knowledge in local programs, processes, and policies. They provide strong, credible, and compelling advice to business leaders on managing their teams. They are committed to collaboration with multiple HR Business Partners and HR Centers of Excellence like Benefits, Compensation, and Employee Relations who support our employees across the region.
Key Job Responsibilities
- Performance Management: Work with people managers through performance management cases. Analyze data and trends on Employee Relations and performance management to provide input to the business strategy with the relevant HR Business Partner, preventing the recurrence of known issues.
- Employee Relations: Support relevant ER processes, including disciplinary and performance improvement programs. Consult managers on people matters requiring in-depth knowledge of policies, procedures, and local legislation across multiple countries. Manage ER cases in coordination with the Employee Relations and Legal Teams.
- People Development: Enable the success of new and experienced managers by leveraging, delivering, and improving existing training content and collaborating with the central Talent Development teams to anticipate and address emerging needs. Support managers and employees in identifying training opportunities to further develop functional and managerial skills. Assist people managers with career conversations, Development Plans/Career Growth Plans, and other development initiatives.
- HR General: Act as stewards of the employee experience and Amazon’s culture. Serve as subject matter experts for people tools, processes, programs, or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions as appropriate.
- Change Management: Manage employee programs and support managers and HR leaders to drive improvements in employee experience. Provide support to HR Business Partners and the business on change initiatives.
This role utilizes an innovative Customer Relationship Management tool, uniquely positioning the team to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role also includes standardizing best practices across India, leveraging extensive insights across business lines.
Location
- Bangalore, KA, IND
Basic Qualifications
- Master’s degree in Human Resources or related field
- 1 to 3 years of relevant experience in HR Partnering
- Strong communication skills (speaking and writing)
- Strong HR acumen, including problem-solving skills, critical thinking, and analysis
- Experience working in a highly matrixed organization
- Enthusiastic team player with a drive to create a positive work environment
- Ability to identify problems and drive appropriate solutions independently
Preferred Qualifications
- Proven track record of accomplishments in a dynamic, fast-paced, and customer-driven environment
- Proven ability to prioritize, meet deadlines, and make the best use of available resources
- Project management skills and the ability to deliver, with a proven track record of influencing through data-driven recommendations
- Coaching and consulting skills; ability to work with and influence multiple stakeholders
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