ByJob Title: Analyst – Data Analytics
Location: Gurgaon, Haryana, India
Job ID: 24004764
Work Location Options: Hybrid
Job Description:
You Lead the Way. We’ve Got Your Back.
Join Team Amex and be part of a global community committed to empowering people and businesses to progress. At American Express, you’ll find a supportive environment that values your contributions, fosters growth, and offers benefits and flexibility to support you personally and professionally.
Purpose of the Role:
As an Analyst in the Digital Measurement & Analytics team, you will play a key role in delivering actionable insights for GCS Digital Experiences. Your focus will be on democratizing digital data, measuring product performance, conducting deep dives into customer behavior, and driving strategic decisions backed by data insights.
Responsibilities:
- Conduct in-depth data analysis to drive strategic priorities for the GCS Digital Experiences product roadmap.
- Define KPIs and develop customer segmentation strategies to enhance adoption and engagement.
- Provide analytical and decision support by mining digital activity data and AXP closed-loop data.
- Develop a deep understanding of GCS digital channels and ensure analytical insights are relevant and actionable.
- Execute the development, validation, and implementation of statistical projects and automated reports flawlessly.
- Evaluate the impact of different strategies/initiatives on business growth and generate insights and recommendations.
- Build strong partnerships with internal stakeholders to plan and prioritize initiatives effectively.
- Create automated dashboards and reports using Adobe Analytics suite or Tableau to enable self-serve analytics.
- Continuously expand knowledge of advanced analytical methods and tools to enhance analytical practices.
Minimum Qualifications:
- 1 to 3 years of relevant analytics experience.
- Degree in business, economics, statistics, mathematics, engineering, or finance.
- Strong analytical, strategic thought leadership, and problem-solving skills.
- Ability to collaborate effectively with partners and team members.
- Proficiency in Hive, Python, PySpark, SQL, and statistical modeling/data-mining techniques.
- Excellent interpersonal, written, verbal communication, and presentation skills.
- Results-driven with strong project management skills and ability to work on multiple priorities.
- Passion for data science and machine learning with a track record of developing novel analytical solutions.
- Proficiency in MS Office, especially Excel and PowerPoint.
- Basic understanding of Agile product development.
- Experience in the digital domain preferred.
Benefits Include:
- Competitive base salaries and bonus incentives.
- Support for financial well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements.
- Generous paid parental leave policies.
- Free access to global on-site wellness centers.
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
American Express is an equal opportunity employer that values diversity and inclusion. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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